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Webhosting

Webhosting statistics

Created: Sep 14, 2020 15:04 | Source @OVH

In progress - Incident

Dear Customers,
Please note the webhosting statistics display might be degraded.
Following all the necessary information.
Start time: Mon Sep 14 2020 09:00:00 Europe/Paris
Severity level : Minor
User impact : Web requests statistics could be missing
Technical impact (DC/geographical area) : All clusters
Root cause : Log file rotation
Thank you for your understanding
OVHcloud Technical team
Updates
Dear customers, We are currently deploying a fix on all webhosting clusters. Regards OVHcloud Technical team
Sep 15, 2020 11:21 by OVH
Dear customers, The fix is deployed and mitigates the log files rotation issue. We are still working on this case. Regards OVHcloud Technical team
Sep 16, 2020 09:34 by OVH
Dear customers, We are still working on this case to determine if we can properly repair the web statistics. Regards OVHcloud Technical team
Sep 18, 2020 09:07 by OVH
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